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How to Delete Your Account – OLA MOP

Step-by-step guide to permanently delete your account

You can permanently delete your OLA MOP account through the mobile application. Please follow these steps carefully.

Important Warning: Account deletion is permanent and cannot be undone. All your data and events will be permanently removed.

Important Notice:

Once you delete your account, you will not be able to recover any of the following data:

  • Personal account information
  • Events you created
  • Sent and received invitations
  • Payment history and transactions
  • Contacts and guest lists

Steps to Delete Your Account

1

Open the OLA MOP App

Make sure you are logged into your account in the OLA MOP mobile application on your phone.

2

Navigate to the Main Menu

Tap the menu icon usually located in the top corner or in the bottom navigation bar.

3

Find "Delete My Account"

In the menu options, look for "Delete My Account" option.

4

Tap "Delete My Account"

Tap on the option to start the account deletion process.

5

Read the Warning and Confirm

A warning message will appear explaining the consequences of deleting your account. Read it carefully and tap "Confirm" to proceed.

6

Wait for Process Completion

The data deletion process will take a few moments. Do not close the app until you see a deletion confirmation message.

What Happens After Deletion?

  • Immediate Deletion: All your personal data will be immediately removed from active databases
  • Retention Period: We may retain some data for a limited period for legal or technical purposes
  • Event Cancellation: All scheduled events you created will be cancelled

Alternative Options

If you're experiencing a specific issue, you might consider these alternatives instead of deleting your account:

  • Adjust Settings: You can change privacy and notification settings
  • Temporary Break: Simply log out for a temporary break
  • Delete Specific Events: Remove specific events instead of the entire account
  • Contact Support: We may be able to resolve your issue without account deletion

Need Help?

If you encounter any difficulty deleting your account or have questions, you can contact us:

care@olamop.com | www.olamop.com

Important Note:

You must be connected to the internet to complete the account deletion process. Ensure you have a strong and stable internet connection before starting.